"We are very pleased and relieved that we have achieved closure and I do genuinely hope that the other party also feels that it has been a positive experience. I am particularly grateful to you for encouraging us to persevere at the end when it seemed all was lost. On a general level I found it a terrific learning experience and my horizons have definitely been broadened in terms of considering different ways to manage disputes."

Legal adviser,
Scotland's leading
business mediation service
Core Solutions Group