Following the death of a young parent after a routine operation, questions arose about the nursing regime and the decisions made by the supervising doctor, including the procedures which had been used and the extent to which either the nursing staff or the doctor were responsible for a failure to diagnose the patient's true condition and to treat it effectively.
Some years after the death of the patient, mediation took place over one day. Following a series of private meetings between the parties (and their solicitors and other representatives) and the mediator at a neutral venue, the matter was resolved. Financial issues were addressed and current procedures within the hospital discussed. Mediation brought closure and certainty for each of the parties and avoided what could have been a lengthy court hearing along with the continuing stress, additional expense and the possibility of unwanted publicity.