Mediation in the Banking World
Core is leading a breakfast seminar hosted by the Chartered Institute of Bankers in Scotland on Tuesday March 23.
This is a good opportunity to reflect on the many ways in which mediation can help financial institutions generally in a range of disputes, differences, HR issues and other difficult situations. In all businesses, disputes can arise internally or with outside contractors, partners, suppliers and customers. For banks, these disputes can affect the banker-customer relationship and can impact upon customer retention, income, bad debt provision, staff morale and management time. Disputes can also be expensive in legal costs and cause risk to reputation. Resolving these issues before they escalate is essential to bottom line performance. Read more here.