Core Mediation News
Spring
2003
| Negotiation Nuggets |
| Mediations Increase |
| Mediation in the USA |
Recent English Decisions
| Health Claims |
| News of Events |
| Forthcoming Training Courses |
| Staffing |
|
Negotiation Nuggets
In this and subsequent newsletters, we hope to bring you
some ideas which will help you to negotiate more effectively,
whether in direct negotiations or as negotiators working with
a mediator in a mediation.
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Uncertainty is the only thing that is certain:
expect and work with the unexpected; do not be thrown
off track by the discovery of new facts or by being presented
with unforeseen solutions.
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Aggressive negotiators tend to be unsuccessful: on
the other hand, research shows that negotiators who seek
to maximise gains on their own side and who acknowledge
that the other side also has to maximise its gains tend
to get the best results.
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Separate the people from the problem: you may
not like the other side's values, attitude or behaviour
but you have a common interest in solving the dispute:
focus on that and not on positions or posturing.
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Surprise the other side: often a small concession
made by you will be a significant gain for them (especially
if you try to see things from their perspective): this
may unlock a deadlock in negotiation.
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Don't sweat the small stuff: keep an eye on the
big picture, know your objectives and goals and don't
be distracted by side issues.
Mediations Increase
The number of mediation enquiries continues to increase in
number. The range of disputes which are now being considered
for mediation is diverse and extensive. Recent examples include:
The number of actual mediations taking place is also on the
increase. A number of enquiries have proceeded to mediation
in recent months, nearly all of them producing a satisfactory
outcome within a day or two. Core Mediation saw a 43% increase
in mediations between 2001 and 2002. In the first three
months of 2003, figures suggest a substantially greater increase
this year.
Why use Core Mediation?
Because our mediation services rank amongst the best available:
we have a well-resourced, systematic and supportive pre-mediation
service, together with a panel of highly-trained mediators,
all equipped to take you from the first stage of the mediation
process through to its conclusion.
Mediation in the USA
John Sturrock attended the recent conference of the American
Bar Association Section on Dispute Resolution in San Antonio,
Texas. John presented two sessions: one on setting standards
of competence for mediators and the other an innovative and
timely session on mediating the Iraq crisis. Working with
Heather Allen, an experienced mediator from England, they
were joined in the first session by members of the Texas Bar
who have pioneered mediation in that State over the past 15
years. It was fascinating to learn how legislators, judges
and policy makers combined to provide the necessary impetus
to bring mediation to the mainstream in Texas. In the second
session, John and Heather acted as mediators in a simulated
mediation involving a number of the signficant players in
the events in the Middle East. The first stage was to identify
who should take part in the discussions and the second was
to begin to design a process for taking discussions forward
amongst the various parties. John's article on this fascinating
event can be found on the Core website Click
here to link to article.
In the United States generally, conflict management and
conflict resolution using mediation and other co-operative
techniques is well established. Many industries and corporations
have devised dispute management and resolution strategies
which involve independent mediators or facilitators from a
very early stage in contractual and other arrangements. The
potential for preventing and minimising the impact of conflict
is thus greatly enhanced.
Recent English Decisions
The English courts continue to encourage mediation in appropriate
cases. A recent example is the case of Leicester Circuits
v Coates Brothers where the Court of Appeal penalised a successful
party which withdrew from mediation (on the instructions of
insurers), having agreed to it.
Judge LJ said "The whole point of having mediation, and
once you have agreed to it, proceeding with it, is that the
most difficult of problems can sometimes, indeed often are,
resolved." "It seems to us that the unexplained withdrawal
from an agreed mediation process was of significance to the
continuation of this litigation. We do not for one moment
assume that the mediation process would have succeeded, but
certainly there is a prospect that it would have done if it
had been allowed to proceed. That therefore bears on the issue
of costs."
Health Claims
The Scottish Executive Group on Compensation for Health Claims
reported recently. In a relatively short reference to mediation,
the Group supported the recommendation of the Royal Society
of Edinburgh report which last year recommended that a pilot
exercise be conducted using mediation in medical negligence
actions.
News of Events
Core Mediation made a presentation to a major Oil and
Gas conference on Contract Risk Management in Aberdeen
on the benefits of mediation for that sector. On a vote
amongst delegates following the presentation, 98% of
those attending said that, in the appropriate situation,
mediation adds real value and saves money during dispute
resolution. 53% thought that we are moving away from litigation
during disputes and a further 28% thought that such a move
was possible.
Core addressed the In-House Lawyers Group at the
Law Society: this is a forerunner to a full-day training
course for In-House Lawyers on advising and representing
clients in mediation. This will take place on Tuesday 14th
October. Full details can be obtained from triciasim@lawscot.org.uk.
John Sturrock was one of the leaders of CEDR's International
Spring School for Mediators in Amsterdam in early April.
The course was attended by participants from all over the
world.
Advising and Representing Clients in Mediation:
this two day course in March was again enthusiastically
received. We will be announcing the date of our next course
for lawyers and others wishing to gain more experience in
preparing for and representing clients in mediation: please
let us know if you would like to take part.
John Sturrock and Ewan Malcolm of the Scottish Mediation
Network presented a morning seminar and workshop to the
Diploma students at Dundee University, many of whom were
fascinated by the potential for new approaches to conflict
resolution and problem solving which the mediation process
encourages.
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May 8, Edinburgh: Mediation in Action Forum: 5.00
- 7.30 p.m. - an interactive workshop with an opportunity
to experience mediation and to hear of the latest developments
in the USA and elsewhere: click
here for flyer or contact maxine.gomersall@core-mediation.com.
REGISTER NOW!
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May 9, Glasgow: Mediation Forum for Glasgow Bar Association:
2.00 - 5.00 p.m.
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May 12/13 and 29/30, Edinburgh: Mediation Training
for Senior Health Executives (in association with
NHS Education for Scotland)
Forthcoming Training Courses
Starting on 1st May, Core Consulting is running a seven-day
mediator training course which is taking place in three
modules in May and June, culminating with assessment and
accreditation on 19th and 20th June. The course has been
over subscribed and there is now a waiting list for the
next mediator training course. If you are interested in
training to be a mediator, please let us know and we will
add your name to the list.
Summer School: Core Consulting is running a Negotiation
and Advocacy Summer School in Edinburgh on 21, 22, 25,
26 and 27 August. This is an exciting new project, full
details of which can be found on our website on Summer
School Brochure.
A further Summer School is proposed for Aberdeen on 3,
4, 5 and 6 September. Details will be available soon. Please
let us know if you are interested in attending.
International Advanced Mediator Course: Viterbo, Italy,
run by MATA: 13-20 September 2003, headed by David Richbell,
former Director of Training at CEDR. Contact david@richbell.org
for more information.
Staffing
Core has been enormously fortunate in recent months to have
the services of Alanna Barron as a consultant. Alanna has
worked with us on various projects including re-design of
the website, marketing and selling strategies, research into
new developments in mediation and event management. Although
Alanna's time with us is relatively short before she progresses
with her legal career, she has proved to be a great asset.
We expect to announce the employment of a further consultant
shortly and we are delighted that Lindsay Adams of Adams Associates
is now assisting us with events co-ordination also.