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Reading Materials
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“Lateral Leadership: Getting Things Done When You Are
Not the Boss” by Roger Fisher and Alan Sharp (Harper
Collins)
“The Tipping Point: How
Little Things Can Make a Big Difference” by Malcolm
Gladwell (Little, Brown and Company)
Commercial Dispute Resolution
– The ADR Practice Guide, by Karl J Mackie and others
(Butterworths, 2nd Ed)
Mediation Practice Guide: A Handbook
for Resolving Business Disputes
by Bennett G Picker (available from American Bar Association
website, www.abanet.org/dispute, $39)
The Third Side: Why We Fight and
How We Can Stop by William Ury (Penguin)
