The Next Stage: Mediation and Negotiation Skills

 

1 – 2 September 2008

 

Provisional Timetable


Online Registration

Day One

 

0845         Coffee /Juice and Registration

 

0900         Introduction to the Course

·         Introductions, Reflections and Experiences to date

 

1000         Mediation Drills: what do we need to work on?

 

with individual role play as mediator to refresh on key aspects, with structured one to one coaching

 

1100         Refreshment Break

 

1115         Mediation Drills (continued)

 

1215         Reflections on learning so far: what makes a mediator really effective?

 

1245         Lunch

 

1345         Negotiating in Difficult Situations, led by Bill Marsh and John Sturrock

·         Breaking the logjam

·         Dealing with difficult people and emotions

·         Challenging unhelpful behaviour

·         Helping people to save face

·         The role of acknowledgment and apology

·         Creative problem solving

·         How do we add value as mediator?

 

with improvised role play and examples from real disputes

 

1515         Refreshment Break

 

1545                Negotiating in Difficult Situations (continued)

 

1700         Close

 

Day Two

 

0845         Coffee / Juice

 

0900         Effective Mediation:

·         Debrief on Day One 

·         Complete and discuss Personal Learning Log

 

0930          Using NLP in Mediation, led by David Fraser

·         Building effective relationships with the parties

·         Helping people to see another side of the story

·         Getting into the other person’s shoes – how do we?

·         Using NLP Presuppositions in Mediation

 

with practical sessions and examples

 

1100         Refreshment Break

 

1115         Using NLP in Mediation (continued) and

 

                 The Role of the Mediator as Coach

·         when and how do we help parties to change or modify behaviour?

 

1230         Lunch

 

1330         Plenary Debrief

 

Using Decision Trees and other Risk Assessment Tools

·         Creative ways to help parties to re-assess risk

 

1500         Refreshment Break

 

1515          Effective Preparation Tools for Parties and Mediators

·        Questionnaires

·        Designing a Process

·        Shape of meetings

·        Advance planning

 

1630         Plenary Debrief

 

1645         (for those involved in optional third day)

                 Preparation for following day: Handling Multi Party Mediations

                

1730              Close 

 

Evening  Optional Dinner

 

3 September 2008 (optional)


Day Three

 

0845         Full day mediation workshop: three party commercial dispute

·         each participant mediates for up to 45 minutes with individual coaching and debrief and video playback

·         6 sessions in all in the same case continuing through different stages of the process

 

1100         Refreshment Break

 

1115         Full day mediation workshop (continued)

 

1215         Lunch

 

1315         Full day mediation workshop (continued)

 

1515         Refreshment Break

 

1530         Full day mediation workshop (continued)

 

1630         Plenary Debrief, completion of Personal Learning Logs

 

1700         Close and Glass of Wine