February
2008
2008
Training Opportunities
Ø Flagship Mediation Skills Course: March
2008
Ø Mediator Assessment Module: April/May
2008
Ø
The Next Stage: Mediation and
Negotiation Skills: September 2008
Ø
Advanced Negotiation Skills:
Negotiating in Difficult Situations: May and October 2008
Mediation in Large Organisations
International Mediation Institute
European Mediation Conference,
Belfast: April 2008
Chartered Institute of Arbitrators
Seminar: March 2008
The Last Word
“I live in
Lee Jay Berman, from
an article published by the ABA Standing Committee on ADR Practice Management, Business and Skills Development,
January 2008
Flagship Mediation Skills Course
March 2008
Ø
Module
1: Dealing with Differences and Disputes using Mediation
25
- 28 March 2008
·
What?
Module 1 is an excellent introduction to the skills of handling conflict
and differences and to the mediation process for all who wish to understand and
use it better. We cover conflict
management, negotiation and mediation in commercial, workplace and
organisational settings.
·
By Whom?
Core's mediation courses
are led by our internationally-recognised team of coaches and leading
mediators, drawn from throughout the
·
Who participates?
Decision-makers, managers, legal and other advisers, leaders and
negotiators. In recent courses, participants have come from a variety
of backgrounds from throughout Scotland, England, Northern Ireland, the
Republic of Ireland and Russia: local government, corporate, accountancy,
the legal profession (bar and solicitors) and judiciary, the health services,
human resources, construction, sport, surveying, engineering, architecture,
higher education, financial services, housing and the civil service.
·
Why Core?
o
Specialist coaching
in each workshop throughout the course
o
High participant :
coach ratio
o
One to one video
feedback
o
More time to learn
new approaches
o
Better value for
money
·
What they say about Core’s mediation training
“I find the Core training to be the best I
have experienced in my time in private practice because of the ability to get
underneath the surface of what is going on.”
” eye-opening - without a doubt
the most challenging and the best course I have attended”
"The most motivating and rewarding course I've ever participated
in."
"I met so many interesting
people who certainly contributed to making the course an absolute success"
“I cannot help but tell you that
the quality and value of the course far exceeded my (already high)
expectations”
“I am now converted to mediation as a fantastic means of enabling people to see solutions where they could not.”
Completion of Module 1 leads to
Core's Certificate of Attendance at Mediation Training.
CPD for Module 1: up to 35 hours
·
What to do?
For a course prospectus, click here. To download a registration form, click here or here for online registration, or contact Laura Rutherford on
0131-221-2520 or laura.rutherford@core-solutions.com.
Ø
Mediator Assessment
Module (Optional)
30 April and 1 – 2 May 2008
This module is
optional for all those who, having undertaken module 1, wish to undergo Core's
assessment process for mediators. This involves two formal assessment days
preceded by a practice day, successful completion of which will entitle the
participant to receive Core's highly valued Certificate of Competence in
Mediation Skills.
CPD for this module:
up to 30 hours
To register, please use the
registration form for module one.
Core’s courses are
accredited by the Civil Mediation Council.
These courses are also available in-house, along with many other
specially designed conflict management, mediation and negotiation courses. Contact
Laura Rutherford on 0131-221-2520 or laura.rutherford@core-solutions.com if you are interested in discussing
these with us. Dates for our autumn courses also now available.
Ø
The April Skills Module
17 and 18 April 2008
Day One (17 April):
choose from:
Using Mediation
Skills in Deal - Making
·
full day workshop featuring a business negotiation and role
play
Advising and
Representing Parties in Mediation
·
full day workshop for legal advisers and others, with a simulated
mediation
Day Two (18 April): choose from:
Conducting a
Multi-Party Mediation
·
full day workshop featuring several parties in a complex mediation
role play
Advanced
Questioning Techniques
·
half day workshop for negotiators, mediators and anyone
interested in asking effective questions
Interested in any of these? To register click here or contact Laura Rutherford on 0131-221-2520 or laura.rutherford@core-solutions.com.
Ø
The Next Stage: Mediation and
Negotiation Skills
1 - 2 September 2008 (optional third
day: 3 September)
·
Who and what?
For those who have already undertaken
initial mediation training and are looking to refresh and enhance skills and
techniques in both mediation and negotiation - and to learn about the latest
techniques used in difficult situations by leading mediators.
led by
·
Comments from last year’s course:
“This was a hugely enjoyable and stimulating experience,
delivered in an atmosphere of challenge and support.”
“This was up
amongst the very best courses I have taken part in over the last 20 years.”
“I am sure your
collective professionalism and ease helped each of the participants to achieve
something somewhat better than each had thought imaginable.”
“I had a great time
on your course. I thoroughly enjoyed the company of my fellow attendees. It was
a nice reminder of what a lovely city
During the course,
there will be an evening supper event addressed by a senior figure in mediation
– and an opportunity to sample
Completion of all three days leads to the Core Certificate in
Intermediate Mediation and Negotiation Skills
CPD for this course: up to 15 or 22 hours
·
What to do?
For more information and timetable click here. To download a registration form, click here or here for online registration, or contact
Ø
Advanced Negotiation Skills:
Negotiating in Difficult Situations
21 May 2008 (
in association with the Chartered
Presented by
What we will cover:
|
·
Barriers to Effective Negotiation ·
Principled and Positional Negotiators ·
The Stages of Negotiation ·
Separating People from the Problem |
·
Rigour and Respect ·
Effective Preparation ·
Dealing with Difficult People ·
Tips and Techniques |
Interested? To register click
here or contact Laura Rutherford on 0131-221-2520 or laura.rutherford@core-solutions.com.
Mediation in Large Organisations
In the last edition of Core News, we reported on research by
the law firm Herbert Smith into how large organisations across a range
of industry sectors, including BP, RBS, GE, KPMG, Royal & Sun Alliance and
Virgin, are using "ADR".
Those businesses which use early case assessment and
systematic management of disputes, including mediation, as central to their
dispute resolution culture achieve greater
savings in external costs and in management time spent on dispute
resolution. Mediation was overwhelmingly the most frequently used
"ADR" process.
We are delighted that Alex Oddy, the partner at
Herbert Smith most involved in the research and its promotion, is coming to
Core is also hosting a breakfast
seminar for legal advisers who have been engaged in, or are interested in
using, mediation. Alex will draw on his considerable experience of mediation to
address how to make best use of mediation from the perspective of a legal adviser
acting on behalf of clients.
Places are limited
and by invitation only. Please do let Laura Rutherford (laura.rutherford@core-solutions.com) know if you’d
like to be included in either event.
International Mediation Institute
The IMI was launched formally in
Its initial proposals for standards in an international
mediation profession can be read at http://imimediation.org/?cID=standards_main
A world-wide Standards Commission has been appointed,
including some of the leading mediators and innovators in the field of conflict
management from several countries and continents.
http://imimediation.org/?cID=isc_list
Mediators Beyond Borders
John Sturrock writes:
I recently had the privilege of attending the first congress
of the MBB (www.mediatorsbeyondborders.org) in
Ken Cloke examined the challenge of exponential change and some of
the sources of chronic global conflict in a world of interdependency. He
pointed out that conflict is nearly always experienced interpersonally (all
disputes take place between people) and yet we need to address the systemic
nature of much conflict and the underlying social, organisational, economic and
political causes, not just the symptoms. All conflicts possess characteristics
that are similar, regardless of scale, and therefore we can adapt the
techniques that work at one level to disputes at entirely different levels.
Cloke referred to communication, negotiation, mediation, early intervention,
community building, emotional and conflict resolution systems design skills to
help to address conflict. He spoke of how to deal with resistance to change and
of moving from argument to dialogue, agreeing ground rules, identifying
commonalities, asking questions to elicit interests (with some brilliant
examples!) and jointly defining and analysing differences in order to find collaborative
solutions. As Margaret Mead said
“We are continually
faced with great opportunities which are brilliantly disguised as unsolvable
problems”.
Ken Cloke also ran an illuminating special session on victim
offender mediation programmes, truth and reconciliation projects and
restorative justice.
Daniel Bowling spoke eloquently about Bringing Peace into the Room (his
book published in 2003) and the importance of reflective practice. He
contrasted the exoteric (outward looking) with the esoteric (inward
reflection). In striving for mastery of one’s art, he cited Tiger Woods and
Michael Jordan to illustrate the importance of mastering our inner world in
order to achieve external mastery. He emphasised the need to give up our
reliance on certainty. Indeed the reality of duality or ambiguity was a theme
in the congress:
·
the value of being able
to hold two apparently mutually exclusive ideas in mind at the same time
·
recognition that two
people with opposing views can both be right
·
understanding that
fairness and wanting one’s share can co-exist
·
and that trust and
mistrust, rationality and irrationality may be present simultaneously
Jean Paul Lederach (a speaker at the forthcoming European Mediation Conference
in
European
Mediation Conference, Belfast
10
– 12 April 2008
The Scottish Mediation Network and Mediation Northern
Ireland are presenting a major international conference with opportunities to
discuss developments in the practice of mediation throughout
Book before 31 January 2008 to receive the Early Booking
Discount at "European Mediation
Conference 2008: Building Relationships and Getting Results"
MATA Master
Classes
We are pleased to be able to promote these events being run
by our friends at MATA. Open to both practising commercial mediators and non
mediator guests in central
The dates and the mediators
|
·
7 February 2008 John Madden ·
6 March 2008 Richard Schiffer |
· 3 April 2008 ·
24 April 2008 Fergus Blackie (former Judge in |
Further information: www.MATA.org.uk
Chartered Institute of Arbitrators
6 March
2008, Edinburgh
“Making Best Use of Mediation in Construction”
Contact David Allan: dallan@a-h.uk.com
Press Coverage
“Most of
In addition, Core’s “Touchy
Feely” advertisement in Business Insider has provoked interest. The message
is getting across that, for business people, mediation offers a robust and
rigorous way to address difficulties and differences.
Charlie Woods’ appointment as an associate to Core was covered in a number
of the business pages and Charlie has commenced his work in this area,
promoting the use of mediation in many aspects of project and joint venture
work.
We are pleased to have joined the Scottish Council for Development and Industry (SCDI) and to be
featured in its recent e-newsletter.
Useful
website resource
The
For some of the best resources on conflict resolution you
will find anywhere, click on http://conflict.colorado.edu/fast-facts.html
Core People
We are delighted to
welcome
The Last
Word
“I was perhaps the
most sceptical of the board about mediation….You can consider me a convert and,
if our industry as a whole was to buy into the process, perhaps the baggage of
disputes would be lessened.”
the commercial director of a Scottish construction company
“Thank you very much
indeed for your hard work, encouragement and professionalism yesterday in
helping to bring this matter to a successful resolution. I know that our
clients left the venue feeling that a line had certainly been drawn, and that
they could move on. Mediation was, in my view, the perfect forum for
resolving this kind of dispute.
Days like yesterday make
me even more committed to try and advance mediation in
Jamie Whittle, Partner,
R&R Urquhart,
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