English Court of Appeal Issues Important Decision on Mediation

 

In an expanded version of an article appearing in The Scotsman on Tuesday 8 June, John Sturrock comments on the case of Halsey v Milton Keynes General NHS Trust

 

 

While it has no immediate application to Scotland, this case provides welcome clarity about the English courts' approach to mediation and may well influence trends in Scotland. It provides strong judicial support for those who argue for the use of mediation wherever appropriate, while reassuring those who had been concerned that it was being over-promoted by some judges in England. In Scotland, a number of judges have expressed encouragement for mediation recently and Halsey should provide a useful benchmark for the courts here as they develop their own approach.

 

Such was the perceived importance of the case, that the court invited oral and written submissions from a number of interested parties in England, including mediation organisations.

 

In Halsey, an elderly patient had died in hospital after suffering serious health problems. His wife brought a case against the hospital and her lawyers made a number of offers to mediate. These were refused by the hospital trust. The court decided that, in the circumstances of that claim, the trust’s refusal was reasonable.

 

However, the court made clear that many cases are suitable for mediation, including commercial claims, medical negligence and personal injury accident cases. This underscores the value which mediation is perceived to have across a very wide range of disputes. Because of the advantages of mediation over conventional court procedures, the judges endorsed a previous case in which the judge said that "skilled mediators are now able to achieve results satisfactory to both parties in many cases which are quite beyond the power of lawyers and courts to achieve….it may very well be that the mediator is able to achieve a result by which the parties shake hands at the end and feel that they have gone away having settled the dispute on terms with which they are happy to live".

 

Of importance to lawyers is that the case suggests that, in England, it is a professional duty for lawyers who conduct litigation to consider routinely with their clients whether their disputes are suitable for mediation. The implication is that lawyers may risk professional negligence claims if they fail to do so. While the court rules in England are different, it is arguable that the same duty may also apply now in Scotland because of the benefits of mediation to clients in cost savings, speedier outcomes and the availability of a wider range of solutions than in court.

 

It will be interesting to see if the Law Society of Scotland issues any guidance to its members. Certainly, a number of firms in Scotland now routinely consider the mediation option with their clients in some cases. As confidence in mediation and awareness of how it works grows, this trend is likely to continue.

 

One of the concerns following earlier cases was that some English judges were effectively forcing parties to mediate, even if they did not wish to do so. This seemed to find expression in court awards of costs against successful parties which had failed to show that mediation had no real prospect of success. The English court felt that this went too far. Mediation is essentially a voluntary process in which no-one is bound by anything until an agreement is reached. Indeed, the judges contended that to force someone to mediate could be counter-productive and potentially damaging to mediation. The Court of Appeal decided, therefore, that a court should not compel a "truly unwilling party" to mediate.

 

Interestingly, there is evidence that even reluctant participants in mediation often find that they reach an acceptable agreement. In places like Ontario where mediation is mandatory, the success rate for mediation is often just as high as it is elsewhere. In the Central London County Court, a mandatory mediation scheme has recently been introduced. It will be interesting to see how this squares with Halsey. In the US, constitutional challenges to compulsory mediation schemes have apparently been unsuccessful.

 

Nevertheless, the judges in Halsey reaffirmed that parties will be expected to take serious steps to resolve their disputes by mediation and to consider whether the case is suitable for mediation. If they do not do that, the court confirmed that it may still penalise the refusing party, even if that party is successful in court. This is particularly important where a court has made an order (as it can in England) requiring parties to consider mediation. As a result, it may still be unsafe in England to reject mediation without a good reason. This approach towards active encouragement of mediation seems sensible: without court encouragement many cases which would benefit from mediation simply would not be taken to mediation. This kind of judicial prompting has been very effective in most jurisdictions. It is also reflected in the recently published draft European directive on mediation which proposes that courts shall, when appropriate, invite parties to use mediation in order to settle their dispute and can require parties to attend an information session on its use.

 

One final point from Halsey. Mediation is confidential. Therefore it is important to the integrity of the process that the appeal court agreed that a judge cannot inquire into what happens in mediation and in particular cannot ask for reasons as to why a particular mediation has not resulted in an agreement. Mediators and parties will be comforted by this. The success of mediation is hugely dependent upon the trust which is built between the mediator and those involved, particularly in private meetings. During these sessions, the mediator and parties and their advisers can address issues of real concern and have frank discussions about objectives, prospects and risks, all knowing that nothing will be said to another party unless that is specifically authorised.

 

What does this all mean for Scotland? There is already a significant increase in the uptake of mediation in Scotland in cases which would otherwise make their way through the courts. Mediation is occurring before formal court or tribunal proceedings are begun and at all stages of court or tribunal proceedings. It is also used when court is not an option for a variety of reasons. This suggests that many lawyers and their clients are opting for this route even now. It is interesting that this is happening in Scotland without the judicial and legislative encouragement found elsewhere in most developed court systems. So far, the courts have been reluctant to encourage mediation (outside family disputes) except in isolated cases. However, it is understood that new court rules are now under consideration to encourage greater use of mediation in Scotland. This would be a real step forward.  Increased court encouragement in Scotland would be beneficial to many parties.

 

The Scottish Executive is increasingly supportive of finding new ways to help people resolve their disputes quickly and consensually. The financial and other savings in the longer term are of course enormously attractive when budgets are necessarily limited, but there is the more immediate prize for the judicial system of better use of scarce resources at a time when there is increasing pressure on the courts in crime and elsewhere.

 

The value of the Halsey case will lie ultimately in restoring balance and achieving mature understanding – including here in Scotland - about the benefits of mediation. It is likely to enhance the use of mediation significantly. There will still be sceptics of course and, as the Court of Appeal acknowledged, mediation is not a universal panacea. But one test may be this: is mediation more beneficial in many cases than the alternative of court? The answer will often be an emphatic “Yes”.

 

 

For confidential guidance on using mediation in disputes or differences, contact Pamela Lyall

 

Core’s next mediator training course begins on 30 September 2004. Details from Lynne Davies

 

For lawyers who wish to be able to advise clients knowledgeably, Core’s“Advising and Representing Clients in Mediation” is a popular course: the next takes place on 26 November 2004. Details from Lynne Davies

 

For details of our in-house courses on “Managing and Resolving Conflict using Mediation and Collaboration”, contact John Sturrock.

 

For more information on Core’s leading edge mediation, coaching and strategic work, visit our website: http://www.core-solutions.com/

 

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