Mediation and Conflict Management Skills Training

15 September 2010 - 17 September 2010
Edinburgh
07 October 2010 - 08 October 2010
Edinburgh

Module 1: Dealing with Differences and Disputes Using Mediation Skills

This course is for decision-makers, managers, legal and other advisers, leaders, negotiators, or anyone who has to deal with difficult situations, disputes or decisions.

  • Getting to the heart of a problem
  • Breaking deadlock
  • Bringing polarised parties to the table
  • Developing options for mutually acceptable solutions
  • Developing really effective negotiation skills
  • Thinking the unthinkable
  • Helping to find innovative outcomes
  • Working with difficult colleagues and contractors
  • Using a process which works across all sectors and interests

Module 1 is an excellent introduction to the skills of handling conflict and differences and covers conflict management, negotiation and mediation in commercial, workplace and organisational settings.

Completion of this module leads to Core's Certificate of Attendance at Mediation Training.
 

"I found the Core mediation and conflict management skills training to be the most intensive and rewarding experience I have ever participated in."

For a course prospectus click here.

To view the course brochure click here.


Mediation and Conflict Management Skills Training Assessment Module (Optional Practice Day on 3 November)

04 November 2010 - 05 November 2010
Edinburgh

This module is optional for all those who, having undertaken module 1, wish to undergo Core’s assessment process for mediators. This involves two formal assessment days preceded by a practice day, successful completion of which will entitle the participant to receive Core’s highly valued Certificate of Competence in Mediation Skills.

For a course prospectus click here

To view the course brochure click here.

Scotland's leading
business mediation service
Core Solutions Group