Concerns
If you have any concerns about the service provided by Core or by any of our mediators, facilitators, trainers or coaches, please contact either John Sturrock or Pamela Lyall as soon as convenient or telephone Laura Rutherford on 0131 221 2520.
We undertake to address your concerns as soon as we reasonably can and to discuss with you any issues which you wish to raise. If it is not possible to resolve matters by discussion, we undertake to engage an independent mediator or facilitator to help to address matters in a constructive way and to explore the most appropriate way to achieve a solution.