Core has undertaken a significant number of mediations relating to the provision of professional services.
In these matters, parties are often keen to find a solution which repairs or renews a professional relationship, produces a speedy and cost-effective outcome and minimises stress, loss of morale or risk of publicity or reputational loss.The privacy in mediation works well to enable confidential discussions and risk assessment to take place.
Often, there is a need for acknowledgement, apology or explanation in an environment where there is clearer understanding of what has occurred, and an opportunity to address difficult situations without loss of face.
Our clients include professionals in the banking, insurance, law, architecture, surveying, engineering and health sectors.
Issues covered include:
• customer complaints
• breach of contract
• professional negligence
• compensation and damages claims
• restoration of client / professional relationship