Tip 9: Never Give Up
Perseverance is a central trait of the best mediators - it should be for the best advisers too.
Remarkable things happen if you keep plugging away - most people want a resolution and just need help to get there. Part of that help is to appreciate that the darkest moment is often followed by the light of a new dawn.
Self discipline and sustained energy are needed at tough times. Even after the mediation day, following up may be critical. Recently, a mediation settled two years after the initial meetings - just because we did not give up. Usually, a further meeting or telephone conference call is all that is needed.