Testimonials
From recent mediations:
The commercial director of a Scottish construction company
Days like yesterday make me even more committed to try and advance mediation in Scotland. As a Firm
it is something we are now actively encouraging Clients to consider, and at an early stage of a dispute at that."
Jamie Whittle, Partner, R&R Urquhart, Inverness
A Business Leader in Scotland after a successful mediation
"Once again, I am grateful for the assistance and support
shown throughout the mediation which certainly went a long way to
achieving a resolution to the claim. With the excellent record I've
had with Core and mediation as a process, I will continue to
consider this form of ADR in all the claims I handle!"
Paul
Crawley, Profit Claims Specialist, Royal & Sun Alliance
"I would like to thank you and your team for your assistance
in bringing such a longstanding complicated dispute between the
parties to a mutually acceptable conclusion."
"On a general basis and having had time to reflect I'm satisfied that what was achieved was a good result for both parties. I'd also say that I was very impressed by the process which saw you become involved in the 'personal' issues as I've no doubt at all that, given the nature of this claim, it was never going to settle through any conventional approach. The settlement was extremely well received by the Insured who were very pleased that this very long and troublesome claim had been amicably resolved." An Insurance Claims Manager “I'm very grateful to the whole team at
Core for their support on this case - I saw in particular how much early work
by the solicitors can be extremely helpful to the process, and your guidance on
that was invaluable. It was fascinating to be part of a real mediation, and I'm
even more sold on the concept than I was before. My client seems happy, and I
have absolutely no doubt that mediation was the way to resolve this particular
dispute.” Sheila Webster, Bell & Scott, following a recent
Core mediation involving a major commercial property matter "On my own and my clients' behalf,
I would like to thank you and your team for your assistance in bringing such a
long standing complicated dispute between the parties to a mutually acceptable
conclusion. Both the mediation process and your organisation were instrumental
in reaching a resolution for my clients in a very complicated set of
circumstances. It was an interesting and rewarding experience, both
professionally and personally, to be involved in the mediation with you." Neil Torrance of Iain Smith & Co, following a
recent Core mediation involving intellectual property and corporate issues “What to me was most
fascinating was the mediator’s pragmatic approach to the range of possible
valuations ~ a sort of 'Alexander with the Gordian knot' ~ and then going on to
help the parties to see that they too needed to do the same. Thereby they came
to their own determination of a fair outcome. The
opposing parties may never again like or trust each other but they could show
courtesy and respect, symbolic of maturity and self-determination, because they
had themselves been respected, enabled to be something beyond the mere
compulsory recipients of someone else's arbitrary opinion." Dr David Molyneaux, business ethicist. Click here to read the full text of this facinating analysis on mediation. “Please
pass on my thanks to all of your team for their assistance with the mediation –
I believe all of the parties are happy with the outcome and would definitely
agree that it was a much more positive experience than a tribunal.” A solicitor’s
comment following a recent Core mediation involving an employment issue "We are very
pleased and relieved that we have achieved closure and I do genuinely hope that
the other party also feels that it has been a positive experience. I am particularly grateful to you for
encouraging us to persevere at the end when it seemed all was lost. On a general level I found it a terrific
learning experience and my horizons have definitely been broadened in terms of
considering different ways to manage disputes." A legal adviser to a company involved in a
recent Core mediation “I was absolutely
delighted with yesterday's mediation, which achieved a superb result. We
settled what had become a hugely protracted and complex case, involving over
the past three years, £20,000 + of costs, four solicitors, two Advocates, two QC's which had only just reached the
procedure roll stage in the Court of Session. My client will now be able to
move on, and with peace. I have to say that I was completely awestruck by the
result and further convinced about the future of mediation - it is quite an incredible
tool. I would also like to
mention the quality of the welcome, accommodation and lunch at Core’s premises
- all of which are as important as the actual process of mediation. The Core staff whom we met were extremely friendly and obliging and
turned up with provisions at the perfect times. In short it was slick,
effective and made our client feel at ease and able to cope with the mediation
itself. Please pass on my thanks to all involved in resolving this dispute – I
remain completely convinced by the Core project.” A Scottish Advocate after a recent Core
mediation “I
wish we had known about Core Mediation two years ago, but better late than
never. We were very impressed with their
service, and by the constructive and imaginative way in which we were able to
resolve the matters we were working on.
Not only was it great value, in terms of both time and money, but we are
now free to refocus on the needs of the business going forward.” Martin A Cooke,
Group Company Secretary, The Edrington
Group Limited “The
case that we mediated had been outstanding for 7 years ... At the outset the
parties were about £250,000 apart. This was not a straight forward case.
Traditional methods of negotiation had failed. The next stop was the court
room. We agreed to try something different - mediation. It worked! But why? All parties were happy with the terms
agreed and parted on good terms - no acrimony, no bad feeling, no loser. It's the first time as an Insurer that I have been
able to personally wish the claimant well following settlement and that type of
personal interaction can only reflect well on our business. The result was a
genuine feel good factor for me personally and, I believe, for all involved.” Tony Newman, Claims Controller, Allianz
Cornhill, following a recent Core personal injury
mediation Recent
comments on Core’s mediation courses:
"A huge thank you to you for a well put together and delivered session yesterday which
really achieved my objectives and those of the team. The feedback I have received
has been hugely positive and everyone found it worthwhile and educational."
In house mediation training for a financial organisation
"The course was one of the best training courses I have ever been
on."
"Excellent course. Entertainingly presented with high quality
trainers. "It was a brilliantly constructed and delivered session - and
impressed even the cynics." Philip Rodney, Managing Partner, Burness, commenting on a recent Core in-house course on
mediation. “The course was one of the best training
courses I have ever been on.” Denise Loney, Semple Fraser “Excellent course. Entertainingly presented with high
quality trainers. Has given me more cause for
thought than most other courses I have attended. I increasingly became
convinced over the course that mediation can and does work.” Alan McGregor, Cairn Energy “Quite the best I have been on. I was genuinely very
impressed. I can see that the techniques
we were being taught were used in the conception and delivery of the course
itself.” Jim McLean, Burness “I enjoyed the course, and feel that it was a most useful exercise
in general as well as in relation to mediation in particular. I wish to express
my appreciation to you and all your colleagues for the excellent way in which
you conducted the whole course. You made a learning experience a pleasure!” Donald
Campbell, Advocate “I found the course exhilarating,
extremely hard work and most thought provoking. This course has been far more useful as it concentrated very much on my
development as well as giving me the opportunity of benefiting from others’
experiences.” Anne Muirhead, Price
Waterhouse Coopers "The course was one of the best traiing courses I have ever been on."
"Excellent course. Entertainingly presented with high quality trainers."
“Thank you for an amazing Mediation Course, I found it to be a life changing and informing experience. The course
design, content and style of delivery was first class.
I think your Core Team are very impressive, in their kind and
professional manner.” “I have little snap shot moments of
different challenges and experiences from which I have learnt a great deal and
will remember for a long time to come”. “This is an excellently constructed and
delivered course which delivers what was set out in the syllabus.” “I believe much of what I have
discovered… is exportable to other fields of professional practice and indeed
human interactivity.” “I think that it would be fair to say
that with the course comes a certain degree of self analysis which probably
very few adults who lead busy lives have very much opportunity to think about
on a daily or even annual basis.” “Mediation training was one of the most
challenging and illuminating experiences I have undergone since qualifying as a
solicitor.” “Just a brief note to thank you for a
most excellent course yesterday. Many who attended had
little real experience of the mediation process and the feed back is that
everyone found the course stimulating and rewarding.” (partner in law firm,
commenting on in-house mediation training)
"I was perhaps the most sceptical of the board amout mediation.....You can consider me a convert
and, if our industry as a whole was to buy into the process, perhaps the baggage of disputes
would be lessened."
"Thank you very much indeed for your hard work, encouragement and professionalism yesterday
in helping to bring this matter to a successful resolution. I know that our clients left the venue
feeling that a line had certainly been drawn, and that they could move on. Mediation was, in my view, the
perfrect forum for resolving this kind of dispute.
"Great credit must go to John Sturrock and Core. They were an eye opener to me
and I now much approve of the mediation concept. You saved me a fortune and endless agony.”