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Concerns?
If you have any concerns about the service provided by Core Mediation or by any of its mediators or facilitators, please contact either John Sturrock or Pamela Lyall as soon as convenient. We undertake to address your concerns as soon as we reasonably can and to discuss with you any issues which you wish to raise. If it is not possible to resolve matters by discussion, we undertake to engage an independent mediator or facilitator to help to address matters in a constructive way and to explore the most appropriate way to achieve a solution.
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