Core helps people in business, organisations and the public sector to find quick, constructive and creative solutions to disputes and other difficult situations.
We work throughout the UK and beyond, providing a high quality, independent mediation and facilitation service, as well as specialist coaching and training.
John Sturrock reflects on his experience standing at the spot which is "ground zero" in Hiroshima, the Japanese tea ceremony and the application of these principles as a mediator.Read more
For mediators, often pursuing a second career: what is our purpose? Our cause? Our why? How do we define "success"? How do we find what we are looking for?Read more
‘I have been doing this for the last 40 years. I would prefer to continue to do it as I have always done. There’s no need for this extra help. In fact, people would think I had gone a bit soft, or that I couldn’t manage it myself. And not many people do it anyway. It’s more costly too.”Read more
As we head for a "do or die" Brexit in the UK, John Sturrock reflects on the lyrics from the song "Duke's Travels" by Genesis and the poignant resonance in our complex situation.Read more
It is 50 years this month since Neil Armstrong first walked on the moon. The release of rare footage in the much-acclaimed film Apollo 11 and the just released Armstrong, following on from last year’s movie First Man, reminds us just how extraordinary the achievement was.Read more
When I was a law student in the late 1970s, teaching on subjects such as housing law, social security and even employment law was a minority activity, if it existed at all. That these topics became mainstream was significantly due to the work of the Scottish Legal Action Group (SCOLAG) whose journal was both radical for the times and a source of information about these and other areas of law. Then, as is still the case now, access to justice was difficult for many who were economically, socially or otherwise disadvantaged.Read more
Three weeks ago, I was in Alaska with my wife, en route to a mediation conference in Banff, Alberta. We were on a cruise ship in Glacier Bay National Park surveying the staggering Margerie Glacier: our onboard nature guide told us that temperatures in Alaska had increased by 4 degrees in a generation, glaciers were receding and the permafrost was melting.Read more
Being a mediator brings surprises along the way. For me, I was presented with what turned out to be the biggest challenge of my professional career last November when the Cabinet Secretary for Health in Scotland appointed me to conduct a review of allegations made by staff (through whistle-blowers) of bullying and harassment in Scotland’s geographically largest health service, NHS Highland.Read more
Announcing the launch of the report Bringing Mediation into the Mainstream in Civil Justice in Scotland by Scottish Mediation, the result of several months of work by an expert group co-chaired by John Sturrock.Read more
John Sturrock's article in The Scotsman on 1 July 2019, reflecting on mediation's journey and on the celebration of 500 editions of the SCOLAG Journal.Read more
John Sturrock's article in the 500th Edition of the SCOLAG Journal.Read more
Mediation Journeys - the Summer Core News is full of interesting reflections, news, articles and blogs.Read more
John Sturrock's article in The Times on Monday 10 June 2019.Read more
"Back in 2001, the delivery of more than 1,000 days of mediation would have seemed like a pipe dream, even if we had thought about it. Back then, the target for our small start-up business was simply to introduce mediation to commercial and civil disputes in Scotland."Read more
“In negotiations of all kinds, the greater your capacity for empathy – the more carefully you try to understand all of the other side’s motivations, interests and constraints – the more options you tend to have for potentially resolving the dispute or deadlock.” These are wise words from negotiation guru, Deepak Malhotra of Harvard Business School. He goes on to conclude that “a lack of empathy usually guarantees failure.”
...Malhotra’s words may provide at least a partial diagnosis of what has gone wrong with the UK’s Brexit negotiations.Read more
"This is the place on earth where there is the most significant formation of glaciers. But even here, they are receding. Climate change, temperatures increasing at twice the rate of the rest of the world, the data gathering can’t keep up. I ask you all to think about what you can do to change things.”Read more
John Sturrock reflects on his time as an advocate at the Scottish Bar and asks: could at least some of these cases have been mediated, had mediation been available?
Originally published in The Scotsman on 15 April 2019.Read more
I'm still of the view that the Core course has been the most worthwhile training I've done since qualifying.
I am a big fan of mediation as a form of dispute resolution and we probably don't use it enough. Please be assured that we will be coming back to you, however, in the future.
You did a superb job to get two sides with very entrenched views to come to an agreement. You produced a calm environment that enabled all the detail to be debated in a constructive way.
Many thanks. I found that exhilarating, exhausting, uncomfortable and necessary all in equal measure. You were brilliant.
The group absolutely loved the workshop. It was presented in the right tone, assertive yet respectfully and calmly nurturing. The conversations that I have had with them truly reflect an 11 out of 10 type of feedback.
Thank you for the energy, intellect and enthusiasm you shared with us this week. Rarely do you get to be on a course with a facilitator who has such a broad range....
I have found the course to be a positive and inspiring experience, which has challenged my professional practices and caused me to consider what is important. It should be compulsory!
With the excellent record I've had with Core and mediation as a process, I will continue to consider this form of ADR in all the claims I handle!
I thought the course was superb - one of the most fulfilling (albeit difficult) experiences I have ever had….it has made me think very differently about what I have been doing for the last 20...
Thank you enormously for your contribution - it has saved vast expense, energy and doubtless nervous exhaustion for all. A great advert for mediation in general, and Core in particular.
In 20 years of attending educational and skills training courses, I am happy to say that this was the most informative, useful and enjoyable I have yet been to.
My colleagues both work on very high profile projects which require them to deal with a good deal of conflict and I consider your course to be the best there is in helping anyone to...
We have a unique opportunity for an experienced EA and business manager to join Core. Please "read more" for the job spec and contact Miriam Kennedy at firstname.lastname@example.org if you have any questions.Read more